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< Enterprise Architecture

Wipro positioned as a Leader in Everest Group's Healthcare Payer Operations PEAK Matrix® Assessment 2023

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Wipro positioned as a Leader in Everest Group's Healthcare Payer Operations PEAK Matrix® Assessment 2023

Everest Group has recognized Wipro as a leader among 29 healthcare payer service providers in their Healthcare Payer Operations PEAK Matrix® Assessment 2023.

"The increasing regulatory constraints and interoperability measures have pushed health plans to invest in technology solutions and partner with third-party providers to improve operational efficiency across the payer spectrum." said Ankur Verma, Vice President at Everest Group," Wipro's strong BPaaS offerings combined with its payer-in-a-box solution has helped it to carve out a niche for itself in the payer services market. Its strategic investments in AI-/NLP-enabled risk solutions, broad partnership ecosystem, and cost-effectiveness have positioned it as a Leader on Everest Group's Healthcare Payer Operations PEAK Matrix Assessment 2023.”

Everest Group has called out the following points as Wipro's key strengths:

  • Wipro has grown its business from the BPaaS model year-on-year with the help of its platforms. Wipro covers a large Medicare population through the services that it offers.
  • Wipro has partnered with Health Edge and a leading healthcare payer operations service provider to deliver end-to-end payer-in-a-box solutions.
  • Wipro has made significant investments and experienced good growth in risk and compliance over the past few years by offering HEDIS, STAR rating support, and risk & adjustment data validation services. It has also developed an AI/NLP-based automated coding solution to augment its capabilities in this sector.
  • Clients cite Wipro's innovation, partnership capabilities, agility, automation, and cost-effectiveness as areas of key strength.
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