Broker Onboarding
- Multi-factor authentication and secure role-based access
- Automated document validation, audit records and system notification capabilities
- Collection of broker consent and agreement on compensation basis
- Integrated training and assessment module for initial onboarding and recertification
- Integrated Google Analytics and scope of appointment workflow
- Robust workflow for rapid onboarding and ready-to-sell
Commissions
- Commissions payment (including initials/renewals, chargebacks and rapid disenrollments), following all CMS guidelines
- Support for multi-tier payment structures for FMOs, GAs, agencies, etc.
- Automated commission cycles and statements
- Real-time book of business tracking for each broker/agency
- Flexible payments structures and rates
- Support for various incentive payment structures
HRA
- Integrated agent workflow to capture beneficiary health risk survey data at point of sale
- Built-in health plan admin workflow to efficiently track pre- and post-enrollment outreach
- Integrated call tracking and audit process
- Identification of partially filled forms and assistance capturing member engagement follow-ups through calling support
How will eEnroll360 benefit your plan?
By ensuring a seamless enrollment process and improving the member experience, eEnroll360 drives a strong positive impact on star ratings. The solution also simplifies agent enrollment and the agent commission process while adhering to all relevant CMS guidelines. Additional benefits include:
- Real-time automated eligibility verification with Marx and timely CMS submission, resulting in a 40% average reduction in application errors
- On average, a 40% increase in the HRA adoption rate
- Optimum payment to brokers
- Health risk assessments (HRAs) at both pre- and post-enrollment
- Mobility to enroll members anytime, anywhere with minimum manual intervention
- Accurate on-field enrollment that contributes to an improved agent and member experience
- Support for MA, MAPD, PDP, MedSup, ACA and commercial lines of business
- Flexible product configuration capabilities
- User-friendly campaign management functions to configure and track sales campaigns
